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Download our Newsletter The Bridge (pdf. format)

Volume 1  Issue 1, June 2000
Volume 1  Issue 2, August 2001
Volume 1 Issue 3, December 2002

August 2001                                                                                     Volume 1 Issue 2

T h e    B r i d g e

Center for Insurance Studies  *  College of Business & Economics  *  California State University, Fullerton  

 

In Memory of Bill Doomey

This issue of The Bridge opens, appropriately, with a tribute to Mr. Bill Doomey, one of our Advisory Board members who passed away on September 30, 2000, after a courageous battle with cancer. Bill Doomey was not only a great friend to the Center for Insurance Studies, but an outstanding person and colleague who was beloved by many.

Bill joined Pacific Life in 1992, and in 1997 he became the Senior Vice President of the Annuities Operations, which he directed during a period of extensive growth. His style of leadership and his ability to attract talented people contributed greatly to the company becoming one of the top annuity providers in the world.

Those who knew and worked with Bill described him as “dedicated, good-humored, honest and committed to everyone around him? His personal characteristics caused him to be liked and trusted by many. 

Since the inception of the Center for Insurance Studies in 1998, Bill Doomey was one of its biggest proponents. In his position at Pacific Life, he was an integral part of the company’s involvement with the Center, and his abilities as a mentor and leader influenced its development. Whenever he was called upon, he generously volunteered his time to CIS. His ideas for the Center were thoughtful and intelligent.

 

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In the experience of Dr. Weili Lu, Director of CIS, Bill always took the time to encourage her and to offer helpful advice regarding the Center. “He came to CSUF five times, for symposiums, to present a check to CIS, for a Board of Directors meeting and to talk to the school newspaper, the Daily Titan. I was always impressed with his humanity. He was a family man, and a down-to-earth person who liked to chat with an executive or a janitor in the same way.?/font>

Timothy Rooney, Director of Annuities, was mentored by Bill Doomey when he joined Pacific Life, and made the following comments: “As a Senior Vice President at Pacific Life, Bill held a position of great responsibility and importance. But he was much more than a SVP ?he was the spiritual leader of his employees and friends at Pacific Life. He served as a mentor to many of his staff and managers, and his intelligence, vision, and easy-going manner made him a natural born leader. He was very involved in the community, and at CSUF as well as other local universities. He was also active in his church and civic organizations. He was the Center for   Insurance Studies?greatest proponent at Pacific Life.?/font>

Bill is deeply missed by his friends at the Center for Insurance Studies, Cal State Fullerton, and Pacific Life.

 

In This Issue

In Memory of  
Mr. Bill Doomey

Spotlight:
Dr. Dennis O’Connor

BOD Meeting

A Brief Description 
of CIS

CIS Symposiums

Business Week

A Student’s Point of View

The Job Search

Business Writing 
Contest
Winners

CIS Placement Program

Steve Spellman Retires

Faculty Internship

Faculty Grant

CIS Scholarships

International Forum

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“Education is the key to moving the world along, and we have to do everything we can to help that.?/p>

~ Bill Doomey

 


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Dennis O'Connor

Dr. Dennis O’Connor, former Chair of the Finance Department at CSUF, had a vision: Expose students to the breadth of career opportunities available to them in the insurance industry in the L.A. basin, and those students will create a high quality talent pool for an industry that has always had difficulty attracting adequate numbers of capable candidates. His plan was to have Jim Gutmann, insurance broker, and Dr. Weili Lu, Finance professor, work together to create the Center for Insurance Studies in order to accomplish these goals. Several dedicated industry professionals have worked closely with CSUF faculty to help more than 150 students find placement in the industry over the last three academic years.

Dennis O’Connor’s thinking was bold in conception, but simple and direct in execution. He wanted to build a bridge between the CSUF College of Business and Economics and the insurance industry that would produce internships, scholarships, and career opportunities for graduates. This bridge would bring industry representatives to the classroom and students to the workplace to discover the many career possibilities firsthand.

Dennis O’Connor is to be commended for his foresight and his willingness to develop an effective model that goes to the very core challenge of graduating CBE candidates, and can provide immediate benefits to both them and their employers. His ideas have also been the inspiration for the name of this newsletter.

Dr. O’Connor holds a PhD in Economics, but in recent years has taught mainly in the area of financial management. He is presently a visiting professor at the American University in Cairo. “Students who complete my courses,?he says, “will attest to the fact that they are rigorous, interesting, and worthwhile.?He has authored or co-authored five textbooks and numerous articles.

Jim Gutmann, Partner
Wood-Gutmann Insurance Brokers

Board of Directors Meeting

Tuesday, March 13, 2001

Dr. Ephraim Smith, CSUF’s VP of Academic Affairs,  represented President Gordon who was unable to be present. Dr. Smith thanked the members for their time, financial contributions, and good work for the Center. He said that he and Dr. Puri had an encouraging meeting earlier in the day with the Consul General of India, who expressed a strong interest in CIS, and in developing ways for Indian insurers to work with CIS.

Dr. Lu presented the Director's report. The curriculum has been improved through an in-depth review of all courses by industry practitioners. She also reported that both students and employees have been helped by advice on how to obtain professional designations such as CPCU, CFP and LOMA. 

Dr. Lu then presented the following positive CIS statistics:  Enrollment, on average, has increased 24% annually over the past three years; student place- ment in the industry has increased 27% over last year; six symposiums presented in the last academic year attracted 800 students; over $16,000 in CIS scholarships was raised and awarded to students last year.

President Gordon requested a forecast of the number of students that will be enrolled in insurance and financial services classes over the next five years. The forecasts indicate that between 1,153 and 1,749 students will be enrolled in these courses in the 2005?006 academic year.

Dr. Puri pointed out that CIS is one of the most active and fast-growing centers at the University. The Center’s many activities and programs are exciting to students, the University and to participating member companies.  While these activities benefit both students and the industry, the Center receives no financial support from the State, so it must reach out to and rely upon the insurance community. 

He expressed his appreciation for the past and present support from 

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the industry, and voiced his hope that continuing  contributions will support CIS with its ongoing mission.

Mr. Michael Curtius thanked Dr. Lu for her vision, energy and commitment to the program. He also thanked Dr. Crane for his leadership and support in providing research and teaching backbone.

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L to R: Don Crane, Weili Lu, Steve Spellman, Judy Brown, Michael Curtius, Dean Anil Puri

 

A Brief Description of CIS

The Center for Insurance Studies (CIS) was established by the Department of Finance at the beginning of the1998-1999 academic year, at which time Dr. Weili Lu was appointed Director. The goal of CIS is to create an organization that attracts and educates talented individuals who are committed to professional careers in the industry, including property, life, benefits, risk management, and health care components. The emphasis is on careers in actuarial analysis, claims, financial planning, marketing, risk management, portfolio management, sales, technology and underwriting.

Operating strategies for CIS are being developed with the help of industry professionals. Since the Center’s founding there has been strong support from the industry, including a number of scholarships that are available to business students. The Insurance and Financial Services program created by the Center for Insurance Studies is now one of the six tracks in the Finance Department. Every year we strive to improve the program with new curriculum, faculty, and opportunities for both students and employers in the industry.

 


CIS Symposiums

Insurance symposiums have been an important part of our interface with the industry. We held six in the year 2000, where companies presented their checks to CIS. In the Spring, we hosted four symposiums for our member companies, where students received ample and useful information regarding career opportunities from the speakers. In the Fall we co-hosted, with the Finance Association,  two more  (described below) that  were attended by a full house audience. 

The Mercury symposium, headed by Mr. Michael Curtius, brought 210 students and faculty. In all, there were about 29 executives and managers involved, and approximately 800 students involved in the six symposiums.

Executives on Campus Symposium

In the fall semester, in an event co-sponsored by the Finance Association and the Center for Insurance Studies, students were able to meet with executives from three insurance companies, the Mercury Insurance Group, Pacific Life, and the Automobile Club of Southern California. All three companies are members of the Insurance Center and have donated substantial sums to the center as a means of bridging the gap between the business community and the university. Mr. Don Crane pointed out that more than 80 students so far have been helped to get internships, employment and scholarships.

Stephanie Mailman, Manager of client services at Pacific Life, described various positions in the company. The executives seemed to enjoy sharing their information to help the students. Bruce Rockwell, of Mercury Insurance, noted how happy he would have been to have such presentations when he was in school. He told the students to feel free to call him personally.

Chuck McHale, a CSUF alumnus, had attended a similar event himself, and has since graduated and works for Pacific Life.

The visiting executives shared relevant and worthwhile information and provided practical insight on such matters as what employers look for in an applicant, what positions are currently open, job descriptions and prerequisite experience, and salary and income structure. Attending students remarked that the insights provided at the symposium were invaluable for them.

Financial Planning Symposium

An equally popular and well-attended event, also under the auspices of the Center for Insurance Studies and the Finance Association -- was the Financial Planning Symposium held at the Titan Student Union Theatre. Six visiting executives from major firms, including Cory Murdock* of John Hancock, Aurelia Calderon* and Carolyn  Mullins of the Tax and Financial Group, and Anthony Padilla of AXA Financial, all spoke from their combined experience about the rewards of seeking a career in financial planning.

They especially emphasized how to become a successful financial planner in the very first year following graduation. In the words of Aurelia Calderon, a CSUF alumnus, ”Follow your dreams, have a specific plan to [realize] your goal and never give up. If you don’t believe in yourself, no one else will.?/font>

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L to R: Cory Murdock, Lisa Bergler, Anthony Padilla, Aurelia Calderon, Lance Rubachko, Don Crane, Director of CFP Program, Weili Lu, CIS Director, Steve Lee, Finance Association

Business Week

The CSUF College of Business and Economics anticipates this annual with eagerness. Each year thousands of students attend the gathering for Business Week, the university’s largest yearly event.  On this occasion over 60 companies are represented, and provide all kinds of career information through speakers and a Career Expo.

This year's three-day schedule included Breakfast with Professionals, Career Expo, a Hispanic Chamber of Commerce Meeting, and a Keynote Luncheon. Scheduled speakers from various sectors of the business community spoke on Navigating Your Career, Information, Opportunities and Interviewing, and other topics.

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Gabriel Tirador, VP, CFO
Mercury Insurance Group

Mercury Insurance, one of the CIS member companies, was represented at the symposium by Mr. Gabriel Tirador, Vice President & CFO. Mr. Tirador is a graduate of Cal State L.A. He served as Mercury’s Assistant Controller from March 1994 until December 1996. He has also been a Senior Accountant for KPMG LLP and a Division Controller for the Certified Grocers of California. He has served in his present capacity at Mercury since 1998.

Mr. Tirador was accompanied by Ms. Joanna Moore, Mercury’s VP of Claims and Chief Claims Officer. The lecture attracted approximately 150 business major students. Many of the students commented on how much help was provided during this event.

 


A Student's Point of View

Choosing a specific Finance emphasis was among the most difficult decisions that I made as a California State University student. I spent countless hours debating which track to pursue. My final decision was to follow the Insurance and Financial Services emphasis.

My first exposure to these two industries was during the Fall 2000 semester, in the Executives on Campus symposium. It sparked an immediate interest for me. The executives and managers who spoke during the symposium provided a clear and concise explanation of what the Insurance industry has to offer. The second symposium, Financial Planning Careers, sparked an interest in becoming a Certified Financial Planner and concentrating on the insurance industry. I deter-mined to pursue an internship position with a reputable financial firm, and I chose John Hancock Financials, one of the most recognized financial firms in the world.

Through this internship I found that you could expect to work an average of over 60 hours per week at the beginning. The first two months is mostly training. I discovered that financial planners actually use many different insurance products in order to help their clients achieve their financial goals. Interning is a great way to gain firsthand experience, which can help in your decision about what your real interest is.

It was through CIS that I found the internship position. The Center has many resources and has helped provide the necessary information and opportunities for me to determine where to start in my career. Without CIS it would have been much more difficult to learn so many practical things about my field. For those who are seriously considering a career in the financial services industry or would simply like some career guidance, CIS is the place to look. Dr. Lu is very helpful, and is always ready and available to answer your questions.

Steven Lee, President, Finance Association

The Job Search 

Job search and choice of a career path can be a very challenging and strenuous process. But what is most important is recognizing your own strengths and weaknesses. You should work hard to deliver your best self to the potential employer.

The search for my dream job began over a year ago. When I was reading about the Fortune 500 companies, I knew I wanted to work for General Electric, the world’s largest and most diversified company. I wanted to be a part of GE’s Financial Management Program, the foundation of future GE leaders. It is also the Global Benchmark in Financial Development Programs through-out the world. 

I decided to be confident and positive. I finally spoke to the person in charge of the FMP, and told him about my strong leadership, analytical and communication skills and how I had been working extremely hard at CSUF. He was impressed, and the next day I got a call from their corporate recruiter, who scheduled my first interview. I could smell victory!!!

One of the interviewers asked, “What was one of the most beneficial and practical-oriented classes you have taken at CSUF??I promptly replied that my Insurance course was not only one of the most useful classes but also the most interesting. I further explained that my  professor, Dr. Lu, brought professionals to the classroom and these distinguished speakers gave us a lot of insight into the field of insurance and risk management. When our professor invited the Risk Manager from Orange County Transportation Authority to our classroom, it not only broadened my knowledge but I began to appreciate the challenges a Risk Manager actually faces.

After seven interviews, I was finally offered the FMP position at GE! I am now happily looking forward to the job after graduation.

Govind Arora, Senior

CIS Business Writing Contest

This was another impressive year for the Business Writing Contest!. CIS awarded twelve Titan Bookstore scholarships to the following winning writers for the Fall 2000 and Spring 2001 semesters: 

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The contest was designed to encourage and train students to write in a clear and concise manner that is appropriate for insurance cases and projects. The contest is open to all Business Writing 201 and 301 students.

This year’s sponsor for the co-test was the Orange County chapter of the Chartered Property and Casualty Underwriters Society (CPCU), whose generosity and support of education provided for the gift certificates that were presented to the winners.

Thanks go to all the participating writing instructors, to the coordinator of our program, Professor JoAnn Byrne, and to our insurance industry advisors, Jim Gutmann and Timothy Rooney. The winning entries well deserved the scholarship awards! Congratulations to all!

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L to R: Winner Julie Burch, CPCU President Joan Hill, winner Marie Robb

 


CIS Scholarships

CIS currently receives a significant amount of scholarship funding from its member companies as well as other donors. Through their continued generosity, the scholarship program is empowered to support prospective students who are seeking careers in the insurance and financial services industry. The amount of funds made available through these scholarships has nearly doubled in the last year, now totaling over $16,000. Twenty-two student scholarships are currently available to Business major candidates through the Center for Insurance Studies.

Because of good professional relationships and cooperation between concerned industry partners and the Center for Insurance Studies, the number and amount of such scholarships are constantly increasing.

Students who are interested in more information are encouraged to apply at the Center’s office, LH-626, call (714) 278-7296, or email wlu@fullerton.edu.

newsle10.gif A Thank You to Our Donors

Listed below are the names of businesses and individuals who have contributed to student scholarships. Our sincerest thanks go to all our contributors, who understand the importance of supporting education. We believe their role in our Center is a vital one.

Corporate Donors
Mercury Insurance Company*
Pacific Life Insurance*
Auto Club of Southern California
Insurance Service Offices
Travelers Insurance*
South-Western Publishing

Society Donors
Orange County Chapter RIMS*
(Risk & Insurance Management Society)
Orange County Chapter CPCU
(Chartered Property Casualty Underwriters)
Society of Financial Services
Professionals

Individual Donors
Richard Glassman
Chen-Da Su Family
Wang Family*
(Wang matched by State Farm Insurance)

* Signifies that an “Outstanding Insurance Student?award is presented in this name.

RIMS

The Orange County chapter of the Risk & Insurance Management Society, Inc. (RIMS) has been a wonderful support to CIS scholar-ship seekers. 2001 is the second consecutive year the Society has provided scholarship donations.

Last year RIMS contributed $3,000, which benefited six students. They also sponsored one of our MBA students, Pok Teratanavat, to attend the national RIMS conference. As a result, Pok was very excited, and decided to go to Ohio State for a PhD with an intended focus on Financial Risk Management.

This year, RIMS hosted a ceremony at CSUF to honor our program. Former RIMS President, Don Craft, personally handed a $6,000 check to Dr. Erickson, Finance Dept. Chair, and Dr. Lu (CIS Director). The money donated by the Society was raised through their yearly golf tournament, and provided scholarships for twelve students.

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L to R: Don Craft, O.C. RIMS President, winners Richard Huntington and Alfonso Chavez

 

Wang Family

One afternoon early in 2001, two gentlemen came to Dr. Anil Puri, Dean of the College of Business and Economics, with a newspaper in their hands that contained an article about the Center for Insurance Studies. They were very interested in the article, and told the Dean that they wanted to make a donation to the Center.

Both men, father Jonathame Wang and son Steven Wang, are State Farm Insurance agents in Irvine. Steven is an alumnus of Cal State Fullerton who has returned to his alma mater seven times for the purpose of making a yearly donation to the College of Business and Economic, and this year to CIS.

Together Jonathame and Steven donated $1,500 to the Center for an Outstanding Insurance Student scholarship, and their donation was matched by State Farm. We salute their commitment to insurance education.

 


Growth of CIS Placement Program

Last year the CIS internship program with Pacific Life, Mercury, Auto Club and Wood-Gutmann Brokers was quite successful. We have received excellent feedback from the companies involved, and those companies would like to hire more students from CSUF.

As a result, this program is growing, and we have also been contacted by other companies who are interested in the program. The program is marketed through faculty and on our display boards in the main CBE building, which were donated to CIS by our member companies.

The Center has also assisted in placing a good number of students as full-time employees in the Indus-try again this year. According to reports from the hiring companies, the total number of students recruited as employees in the year 2000 was 72 (not all company figures are complete). We feel our goal of becoming a bridge between the university and industry is gradually increasing each year.

Advisory Board Member Retires

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Mr. Steve Spellman

Steve Spellman was the Vice President of the Western Region of Insurance Services Office (ISO) since 1979. ISO provides a wide range of statistical, actuarial and rating services and develops standard policy forms and manuals for the property-casualty insurance industry. The western Region consists of thirteen states and is headquartered in San Francisco.

Steve was born and raised in California, and did his undergraduate and graduate work here as well. He received his BA and MA in political science from UCLA. He is married to Suzanne Christensen and has one grown son. Steve and Suzanne live in Alameda. Prior to joining ISO, Steve worked on the staff of the California State Assembly, the lower house of the state legislature, for sixteen years. His last position was principal consultant to the Assembly Finance and Insurance Committee.

This year Steve Spellman retired from both ISO and the CIS Advisory Board. As an Advisory Board member, he was never too busy to give his attention to the matters that were of concern to CIS, and to offer thoughtful and sound advice. In order to participate in the Board meetings, he traveled to Orange County from San Francisco. He well understood the important connection between educations and the insurance and financial services industry. He has been a great friend and supporter of the Center for Insurance Studies. We bid him a fond farewell and a wonderful retirement!

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CIS Faculty Internship

One of the CIS programs sponsors a faculty research internship. The purpose of the internship is to benefit the professor by enhancing teaching knowledge and understanding, and to benefit the Insurance/Financial Services track through future publication of the results of the re-search. CIS itself also profits through strengthened ties with the insurance industry.

Dr. Joseph Reising, Finance professor, was the recipient of this year’s research award. His proposal was unanimously accepted by the Advisory Board as the winner. Dr. Reising plans to use his research skills to provide assistance to the Department of Insurance in examining one of the current issues the industry is facing. He has already published in the Financial Institutions area, with a focus on regulation and deregulation.

The DOI has expressed interest in having him look at the deregulation of Workers Compensation in California. This would allow Joe to use his knowledge of regulatory theory in the insurance area while acquiring more knowledge about the particulars of the insurance Industry. Congratulations, Dr. Reising! We look forward to the fruit of your research.

 

newsle14.gifFaculty Research Grant

Under the leadership of Advisory Board member Dr. Donald Crane, the CIS Research Committee has issued a campus-wide call for proposals from faculty members who are interested in Insurance related research. The Center for Insurance Studies will sponsor ten thousand dollars on the project.

 


 

 

Is China's Insurance Industry Ready for the WTO?

On September 29, 2000 Cal State Fullerton was honored by a visit from Dr. Qixiang Sun, Chair of the Department of Risk Management & Insurance at Beijing University.

Dr. Sun presented a lecture, sponsored by Pacific Pioneer Insurance Co., entitled, “Is China’s Insurance Industry Ready for the WTO??As global markets continue to open and expand, this was a timely and compelling topic that held the audience’s attention.

The major topics of her lecture were: (1) What does joining the WTO mean for the Chinese insurance industry? (2) A general assessment of the development over the past 20 years; (3) The major challenges that face China’s insurance industry; (4) The urgent problems that need to be solved; (5) Issues that must be faced in the near future. The lecture was also featured on the Orange County Chinese television station.

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L to R: Dr. Lu, Dr. Sun, Timothy Rooney, Jiaya Cheng

In addition to her position at Beijing University, Dr. Sun is also the Vice-director of the Research Center for Finance & Securities, and sits on numerous academic boards. She has a best-selling textbook, Principles of Insurance, and was a lead co-author of Five-Year Plan, a study for China’s insurance industry commissioned by CIRC. Dr. Sun is currently a visiting professor at the National Bureau of Economic Research and Harvard University.

International Forum


Educational Exchange Events

The Center for Insurance Studies was happy to host the first visit to Cal State Fullerton of a delegation of local businessmen and women from Shanghai, China, under the new CIS program, “Educational Exchange Events?(EEE).

The program was established in keeping with part of CSUF’s mission, which seeks to enhance the university’s intellectual and cultural diversity by offering a “distinctive resource?that helps the university strengthen its global outlook.

To date the Center has entertained three delegations, which have included a variety of Shanghai business and education professionals. The groups were warmly welcomed to Cal State by Dr. Anil Puri, Dean of the College of Business and Economics, and Associate Dean, Tom Johnson. Delegates were provided a variety of information on American commerce and corporate culture by guest speakers and through visits to local corporations.

EEE Delegations

Corporate Image

Visiting Date: Aug 1-Aug 10, 2000
Group Leader: Ms. Wang Gengdi, Director of the Shanghai Municipal Gov’t Economic Commission

The first Shanghai delegation to visit Cal State Fullerton came last August to explore the corporate culture and corporate image development in U.S. companies. They also wanted to observe the management of the human resource system (such as promotion, training, recruiting, etc.). to learn how American businesses create and maintain their corporate image.

 

 

 

The guests visited Experian, where they were hosted by Ms. Karen McKinley. They also enjoyed a lecture by Dr. Carol Ohl, professor of communication.

E-Commerce

Visiting Date: Oct 10 -Oct 24, 2000

Group Leader: Mr. Shao Guoliang, Director of Commercial Commission, Shanghai Municipal Government.

The visitors attended lectures on E-Commerce, presented by Dr. Peng Chen, and on Marketing, given by Professor Mike Trueblood. They visited Supply Access (an e-store), hosted by Mr. Richard Glassman, Executive Vice President, and Ms. Michelle Saykally, CIO. They also visited Shopper Avenue, Inc., another e-company, hosted by CEO Mr. Don Liang.

Corporate Culture

Visiting Date: Jan 10-Jan 12, 2001

Group Leader: Mr. Gu Xiaochun, Vice Chairman of Shanghai Huayi Group.

The delegation came to the U.S. to study our corporate culture. They visited the Automobile Club of Southern California, hosted by Robert W. Siglock, Vice President of underwriting. The delegation also visited Varco, arranged by Phil Urmson, Senior Executive. All of the delegation members were pleased with the visits and expressed their appreciation to all involved in the planning of their itinerary.

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E-Commerce Delegation with Katrin Harich, Associate Dean, CBE, and Shao Guoliang, Delegation Leader (middle front)