| The Effects of Occupational Licensing on
Complaints Against Real Estate Agents Authors: James D. Shilling and C. F. Sirmans
Start Page: 1
End Page: 9
Volume: 3
Issue Number: 2
Year: 1988
Publication: Journal of Real Estate Research
Abstract: Does licensing
increase the quality of services? This is a major unresolved question in the economic
analysis of occupational licensing. This paper provides the first empirical evidence on
the simultaneous relationship between anticompetitive effects and minimal quality
standards. Using data on real estate agents, we find that restrictions on entry improve
the quality of services (by lowering complaints), but, at the same time, there appear to
be significant anticompetitive side-effects.
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